Privacy Policy
Privacy Policy
Last updated: 6/13/2025
Information We Collect
Personal Information
- • Name, phone number, and email address
- • National ID number and verification documents
- • Profile photos and identification images
- • Location and delivery address information
Usage Information
- • Food orders and transaction history
- • App usage patterns and preferences
- • Device information and IP address
- • Referral activities and earnings
How We Use Your Information
- • Process and manage your food orders
- • Verify your identity and maintain platform security
- • Facilitate payments through Ethiopian banks and Telebirr
- • Track referrals and calculate earnings
- • Improve our services and user experience
- • Send order updates and important notifications
- • Comply with Ethiopian legal requirements
Information Sharing
We Share Information With:
- • Food sellers and buyers to facilitate orders
- • Delivery partners (BeU, Warka Express, etc.)
- • Ethiopian payment providers (banks, Telebirr)
- • Government authorities when legally required
- • Service providers who help operate our platform
Important: We never sell your personal information to third parties. Sharing occurs only as necessary to provide our services or comply with Ethiopian law.
Data Security
We implement industry-standard security measures to protect your information:
- • Encrypted data transmission and storage
- • Secure payment processing through authorized Ethiopian providers
- • Regular security audits and updates
- • Limited access to personal information by authorized personnel only
- • Two-factor authentication for sensitive operations
Your Rights
Under Ethiopian data protection principles, you have the right to:
- • Access your personal information
- • Correct inaccurate information
- • Request deletion of your account (subject to legal requirements)
- • Opt out of marketing communications
- • Download your order history and data
Referral Program Privacy
Referral Key System:
- • Unique referral keys are generated for order tracking
- • Keys help verify legitimate transactions and prevent fraud
- • Referral earnings are tracked transparently
- • Only aggregated referral statistics are shared publicly
Contact Information
For privacy-related questions or requests:
- Email: privacy@foodshare.app
- Support: support@foodshare.app
- Address: FoodShare Ethiopia, Addis Ababa
Changes to This Policy
We may update this privacy policy from time to time. We will notify users of significant changes through the app or email. Continued use of FoodShare after changes constitutes acceptance of the updated policy.